ITRI Internet
Details
The Industrial Technology Research Institute (ITRI) is a non-profit R&D organization engaged in applied research and technical service. It was founded in 1973 by the Ministry of Economic Affairs (MOEA) of the Republic of China to attend to the technological needs of Taiwan's industrial development. Today ITRI is a 6,000-person operation organized under twelve research divisions serving a wide range of new and traditional industries.
Our team has had a long term relationship with the growth and refinement of ITRI's web communication strategy - I provided creative leadership for these large group of web sites for over 4 years. We have continuously tried to balance 'business' and user needs, centralise resources but decentralise data collection, and refine the visual and editorial "voice" presented to the site visitors in an overall effort to improve ITRI customer experience with the site. In house training and mentoring efforts have played a role in this as well. In this redesign we focused on improving information find-ability, enterprise design guidelines and standards, web standards, and implementation of an Interwoven content management solution.